Privacy Policy

Information you provide

When you book a trip, we collect the information needed to operate the booking — your name, email, phone number, and the details of your reservation. We use this to confirm your booking, send reminders, and reach you about weather or schedule changes.

If you contact us through the site, we collect your name, email, and message so we can respond. Messages are stored in our email system.

Information collected automatically

Like most websites, we use analytics to understand how visitors use the site — which pages are viewed, how the booking flow performs, and where people run into issues. This helps us improve the experience.

Our analytics providers collect standard technical data such as pages visited, device type, browser, and referral source. We do not use this data to identify individual visitors.

We advertise online, and our advertising partners use cookies and similar technologies to tell us when an ad leads to a booking. When you book, we share your email address with them in a hashed (scrambled) form so they can match the booking to the ad. You can limit this through your browser's cookie settings or your ad provider's ad preferences.

The emails we send about your booking record whether they were delivered and which of their links you followed. Links in those emails pass through our site on the way to where they point. This tells us whether a confirmation or payment link reached you, so we can reach you another way if it didn't.

How we share information

We do not sell your information. We share it only with trusted service providers that help us run the business, such as payment processing, email delivery, website hosting and data storage, analytics, and advertising measurement. Each receives only what it needs to do its job. Payments are handled by our payment processor; we never see your full card number.

Data retention

We keep booking, payment, and communication records as needed for business operations and legal compliance. Analytics data is retained by our analytics providers according to their standard data retention policies.

Contact

If you have questions about this policy or your information, reach us at:

Email info@northernlakegeorgeboattours.com or call (518) 951-4773.

For booking and weather policies, see Policies.