Our Policies
Please review these policies before booking your tour.
Cancellation Policy
48+ hours before tour
Cancel or reschedule yourself for a full refund — use the link in your confirmation email or visit /manage.
24–48 hours before tour
Cancellations in this window receive a 50% refund.
Within 24 hours of tour
Cancellations within 24 hours of the tour are charged the full rate (no refund).
Reschedules: You may reschedule any time another time slot is available.
Weather cancellations: Only Northern Lake George Boat Tours LLC can cancel a tour due to bad weather. We wait until the time of your tour to make this decision. In the mountains, weather changes by the hour. If severe weather is an issue, you will receive a full refund.
Liability Waiver
All guests must sign a liability waiver before boarding. The waiver releases Northern Lake George Boat Tours LLC (Hague, NY) and covers assumption of risk for activities including boating, swimming, snorkeling, and island exploring.
A link to sign the waiver electronically is included in your booking confirmation email. You can also share the link with your group so everyone can sign before arrival.
For participants under 18, a parent or legal guardian must sign on their behalf.
General Policies
- •Maximum 6 passengers per tour. All tours are a flat rate regardless of party size.
- •No pets. Our boat is not pet friendly. We respectfully ask that you follow this policy.
- •BYOB welcome. Feel free to bring food and beverages, including beer and wine. Please drink responsibly. The captain retains authority to end the tour early without refund if intoxication compromises safety.
- •Arrive 15 minutes early at your designated meeting point.
- •Safety first. The captain has final say on all safety decisions, including route changes and activity restrictions based on conditions.
- •Clean up. Please take any trash with you when you leave the boat.
Questions about our policies?
Call (518) 951-4773 or email info@northernlakegeorgeboattours.com
Northern Lake George Boat Tours LLC • Hague, NY 12836